TERMINATION & REFUND POLICY
Either Party may terminate this Agreement or request a refund, with or without cause, with written notice to the other Party with acknowledgment receipt. When this Agreement is terminated, we will notify and demand that all of Our Contractors cease the production, sale and distribution of new copies of the Work. However, we cannot control the actions or omissions of Our Contractors, or when they choose to comply with Our request. Even after Contractors stop selling the Work, previews and excerpts may be seen on the internet in perpetuity, long after termination. We will not be liable to You for copyright infringement, or in any other way, for the failure of a retailer or Contractor to cease the production, sale and distribution of the Work to remove an excerpt or preview of the Work after this Agreement is terminated, provided that We have given notice of the requested change to such Contractor. After termination, you will remain liable for payment of the balance due, subject to the Refund provisions below.
If We terminate the Agreement with Cause (by You) at any time prior to Commencement of a Service or Start of Work of the Publishing Services and Marketing Services, we will Refund 100% of the purchase price less administrative fee of $300. “Cause” means (a) You behave in an abusive or uncivil manner toward Us or Our Contractors; (b) We receive a formal or informal allegation, complaint, demand or Action in any form made by a third party relating to You, Your Work or Your Royalties; (c) breach of any warranty or contained within this Agreement or (d) breach of this Agreement which is not cured within 10 days of written notice.
If We terminate the Agreement without Cause (by You) at any time prior to Commencement of a Service or Start of Work of the Publishing Services and Marketing Services, we will Refund 100% of the purchase price.
Commencement of a Service or Start of Work occurs when You receive the Start of Work Service Notice from Us, NO REFUND WILL BE ISSUED thereafter.
If at any time, we terminate this Agreement because Your Manuscript or Your Work do not comply with our Content Guidelines or applicable laws, at any time, in Our sole discretion, we will refund 100% of the purchase price, less a Content Evaluation processing fee of $500.